My long-lasting affair with AppleCare

It’s my Mac again being fixed. According to my memory, all Macs I owned got motherboard problem.

1. 1st generation 20″ G5 iMac got capacitor and power supply burning problem which Apple offered extensive repairing program. iMac G5 Repair Extension Program for
Power Supply Issues

2. Last generation G4 PowerBook suffered from logic board problem, memory slot would be out of order after some days, PowerBook G4 (15-inch 1.67/1.5GHz) Memory Slot Repair Extension Program . My serial no. wasn’t mentioned in the repair program. But hopefully I got purchase insurance from a chain store, so that I can claim the money (> HK$6k!!) and sell the machine finally. Also involved 4-5 times turned around because the service didn’t connect power LED, speakers, bluetooth properly… Well, the service centre named “BAD” was closed I found, Hallelujah!

3. My current 15″ Core 2 Duo MacBook Pro got Nvidia GPU overheat problem, MacBook Pro: Distorted video or no video issues. Actually I’ve asked AppleCare to replace the logic board. But after the service, seems

I saw the status checking site, they’re ordering spare parts for it. I wonder they have to replace the motherboard once again.

applecare-check-status

4. I hope no more… especially for my Mac mini which my girl friend is using. So far so good.

Though I still think Mac gave me less problem than PC so far, I’m really a lucky “honored” user, making good use of AppleCare. It’s hard to say whether AppleCare saved me from these, since all the cases are claimed by Apple it will have after warranty replacement. Except once before they replaced my MBP’s battery after 1 year of use.

MacBook Pro 3,1 cannot boot 64 bit kernel

Initially I thought it’s my MacBook Pro’s hardware issue. But I searched Apple’s discussion forum and found I’m not alone.
Hope Apple will highlight this, though I know using 64 bit kernel may be other software compatibility issues at this moment…

Apple – Support – Discussions – MacBookPro3,1 + Snow Leopard = 32 bits

macbook-pro-3-1-32bit

3 days without my Mac

I’m running my MacBook Pro 7×24, I thought my machine is luck from NVIDIA GeForce 8600M GT GPU defeat. But finally, I found it’s not giving the hot temperature in Hong Kong last week. My display was found scrambled finally. So I sent it to CASE to replace the motherboard as already noted by Apple MacBook Pro: Distorted video or no video issues. My BAD (it means another closed service centre) experience told me it may spend more than 1 week including shipping of spare part and fix it. This time may be it’s an known issue, the repair time is amazingly short. This morning I checked CASE’s service status page, it told me my machine is ready to be picked!!!! Cool~~!! Though I started getting used to Ubuntu in these 3 days, I can spend more time to play games. But actually without a Mac, my life is like in hell! I can’t organize and edit my photos. Everything in Linux is very unhandy for me compare with Mac. My 2.4GHz MBP is still very smooth every have a virtual machine running! :)

Thx CASE, my last 2 experience are quite nice. I hope they can regain confidence from Apple users in Hong Kong. Btw, I hope their page can look nicer.

applecase1

Uptime 22 days

When I check my running process today, I suddenly found my MacBook Pro has been up for 22 days without shutdown or reboot!! Pretty amazing! :D

uptime-22days

MacBook Pro and Musicians

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